Comments on: Importance of the web user experience http://thebackpackr.com/importance-of-the-web-user-experience/ Online adventures of an entrepreneur Tue, 24 Aug 2010 04:22:35 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: adeline http://thebackpackr.com/importance-of-the-web-user-experience/comment-page-1/#comment-240 adeline Wed, 08 Apr 2009 02:07:47 +0000 http://thebackpackr.com/?p=316#comment-240 Airasia is tricky too! They conveniently slip in the travel insurance (RM18) as part of the purchase process. For the non-regulars, it look like a mandatory cost. Airasia is tricky too! They conveniently slip in the travel insurance (RM18) as part of the purchase process. For the non-regulars, it look like a mandatory cost.

]]> By: Danny Foo http://thebackpackr.com/importance-of-the-web-user-experience/comment-page-1/#comment-228 Danny Foo Mon, 06 Apr 2009 04:17:53 +0000 http://thebackpackr.com/?p=316#comment-228 Hmm, convenience fee. Utter rubbish and ridiculousness. Simple reason being the Internet exists for convenience and it's wrong to even charge someone because of it. It's like saying you own the Internet or something. ROFL! But I do agree strongly the note should've been placed clearly before you had to click the Submit / Pay now button. Or, call it handling fee of some sort. Hmm, convenience fee. Utter rubbish and ridiculousness. Simple reason being the Internet exists for convenience and it’s wrong to even charge someone because of it. It’s like saying you own the Internet or something. ROFL!

But I do agree strongly the note should’ve been placed clearly before you had to click the Submit / Pay now button. Or, call it handling fee of some sort.

]]> By: cindy http://thebackpackr.com/importance-of-the-web-user-experience/comment-page-1/#comment-222 cindy Mon, 30 Mar 2009 16:06:32 +0000 http://thebackpackr.com/?p=316#comment-222 OMG! That's a sly trick to slip it in like that. It's easy for ppl not to notice if the final total is still in the RM2xx range. I think I'm gonna be alert for such convenience fees in other online bookings as well ... just in case OMG! That’s a sly trick to slip it in like that. It’s easy for ppl not to notice if the final total is still in the RM2xx range. I think I’m gonna be alert for such convenience fees in other online bookings as well … just in case

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